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Return Policy

Return Policy

 

Due to hygienic reason, as a rule of thumb, we do not entertain the product to be returned if you have a change of mind.
 
We emphasize importance to the quality of product and services, so before sending the parcel out, we would check the product again and package them carefully before sending to you.
 
However, should you find a defect despite our quality control, we sincerely apologize for it. Please let us know by sending us the picture of the defect item along with your order number and we would verify the information. Once approved by our management, please send back to us the defective item and a new item (subject to availability), would be sent to you. If similar item is not available, you would have the option to replace it with similarly priced item or you can request for a 100% refund.
 
Thank you for being a loyal customer.