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Re-order FAQs

Re-order FAQs

Dear Customer,

 
We're sorry that the product you want is not in stock. We offer re-order service of out-of-stock item(s) for our registered member. Re-order will be executed monthly at the 1st of every month. So the cut out of date to receive the order is 23:59 of the LAST day of the month.
 
Procedures:
 
1. Please contact us, and provide us with the list of items you want.
 
2. Your details: Name, mobile number, email address, mailing address and postal code.
 
3. Make payment & email the proof of transfer to Cute-Wears at cute-wears@hotmail.com.
 
4. We will process your re-order.
 
5. Once the item arrived, the item will be sent to you and you will be notified.
 
6. Usually, you will receive your item(s) by the third week of the next month.
 
Payment:
 
Payment will be collected in advance through bank transfer. In the case that the item you want is not available any more, we would contact you directly. You can select to change your option OR you will received 100% refund of the payment.
 
Express Re-order:
 
For urgent case, we could place the order immediately, subject to additional shipping surcharge of S$30/order.